FAQ

Frequently Asked Questions Devesa Gardens Resort

All facilities are open at the moment. Check openning times HERE 

All our sanitary blocks are operative. Like the rest of the facilities, they have a reduced capacity. We count on your help to respect this capacity according to the instructions of your staff. Our strict cleaning protocols have been reinforced with the use of new products and an increase in the frequency of cleaning them.

It is posible to swim at the beach, there are not any restrictions right now.

The nearest beach area it is very quiet and you are welcome to visit it. It is placed opposite to the campsite in the natural reserve La Albufera.

You can get more info clicking HERE

Yes, you can use our swimming pool between 10 am and 20 pm We also have a new slides in the pool from July 24th.

Control of capacity in the access: at the entrance, you will be given hydroalcoholic gel for hand disinfection.

Yes. Outdoor activities and groups of maximum 30 people will be encouraged. Check our weekly program HERE

Hydroalcoholic gels have been installed.

All accesses points have been marked to respect social distance throughout the premises.

capacity has been defined in the facilities.

Cleaning porotocols have been tightened

We have reinforced our cleaning system, the bungalows are ventilated during 24 hours from the last stay and then it is thoroughly cleaned with approved COVID neutralizing products. The dishes will be cleaned in the dishwasher at more than 60°.

All bedding and towels are cleaned at more than 60°, the guarantee is total.

 
 

The acces of visits will depend on the occupation and capacity of the movement.

Check with our reception department

Yes, the supermarket is open every day of the week including holidays.
Check them here.
 
Our restaurant is open every day. Unfortunately there won´t be a buffet this your due to Covid-19 restrictions.
There will be table service. You can order from our menu and it will be brought to your table. 
You can get more information calling us on: 961611136.

Yes, the acces to the gym is restricted to limited capacity. This capacity will be updated as per local government instructions due to Covid-19.

It is mandatory to maintain social distance and follow the instructions from our staff.

RESOLUTION of July 17, 2020, from the Ministry of Universal Health and Public Health ALL PEOPLE (except those under 6 years of age) ARE REQUIRED to use the mask AT ALL TIMES on public roads, in outdoor spaces and in closed spaces for public use or open to the public.

The use of the mask WILL NOT BE MANDATORY in the following cases:

  • During the practice of physical activity or any other activity with which its use is incompatible.
  • In children’s and youth leisure activities while staying with the group of stable coexistence.
  • In nature or outdoors spaces outside population centers, beaches and swimming pools, as long as the influx of people allows maintaining the interpersonal distance of 1.5 meters.
 
They are open during usual opening times. 
Our paddle and tennis courts are open and available always under reservation.
The Basket and Football courts remain closed.